Fulfillment

SHIPPING & PAYMENT.

Shipped from Germany, plain packaging, a traceable link between batch and consignment. This page lists costs, delivery times and accepted payment methods.

Shipped from Germany
Plain packaging
Tracking

Terms

Costs and delivery times.

ServiceCostDelivery time
Standard shipping, Germany4.95 €approx. 2 – 3 working days
Shipping to Austria9.95 €approx. 3 – 5 working days
Shipping, rest of EU12.95 € (DHL Express)approx. 3 – 7 working days
Free shipping from99 € order value—

Times are given in working days from the day of dispatch. All prices include statutory VAT unless stated otherwise during checkout. For deliveries outside the EU, customs duties and import charges may apply and are borne by the recipient.

Payment

Accepted payment methods.

Prepayment / bank transferWe ship once payment reaches the account shown at checkout.
BitcoinDescription to be added once the provider is live.
Bank transferDescription to be added once the provider is live.

Process

From order to consignment.

Orders received by 14:00 on a working day are usually picked the same day. With prepayment, processing starts once the payment arrives.
Plain, with nothing indicating the contents. Vials are secured so the batch number labels stay legible.
Yes. Once the parcel has been handed over, you receive the tracking number by email at the address held in your account.
Please report the damage within 7 days of delivery, with photos of the parcel and the vial. We take it up with the carrier and send a replacement once it is settled.
Yes, delivery to DHL parcel lockers is possible.

After delivery

Store it straight away.

A dry solid tolerates brief temperature swings in transit. Even so: after delivery, store it promptly under the conditions documented for the batch. Details are on the Storage and handling page.

Storage & handling
Research Use Only

All compounds offered here are intended exclusively for research and laboratory use. They are not medicinal products, not foodstuffs, not food supplements and not cosmetics. Not for use in humans or animals.