Contact

GET IN TOUCH.

Questions about an order, a batch or a report. Give us the order or batch number if you can — it makes things faster.

Usually answered the next working day
German and English

Channels

Who handles what.

Orders & shipping

Questions about status, delivery times or a change of address.

support@isolite-extracts.com

Documents & batches

Enquiries about a COA or a specific batch.

support@isolite-extracts.com

General

Everything else, including feedback on the shop.

support@isolite-extracts.com

Message

Name

E-Mail

Topic

Order number optional

Nachricht

Availability

We reply by email and WhatsApp. The full provider details including postal address are in the legal notice.

Email: support@isolite-extracts.com
Phone: +49 1520 2921872 (WhatsApp)

Available Mon – Fri, 9:00 – 18:00 CET.

No collection in person. Please contact us before sending anything back, so the return can be matched to your order.

No usage advice

We answer questions about orders, batches and documentation. We do not answer questions about preparation, quantities or use in humans.